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The Value of the Certified Professional in Healthcare Quality® (CPHQ) Certification


As a nurse professional, you make a commitment to lifelong learning. Seeking educational opportunities and designations like certification signifies one’s dedication to professional growth and passion for one’s work. I sought out the CPHQ when I made the transition from direct patient care to healthcare quality in a managed care setting. The healthcare quality profession was rapidly evolving. There were no formal education opportunities. It truly was a “learn as you go” situation. Studying for the CPHQ exam, and even today as I maintain my certification, I know I’m keeping pace with quality standards and advancements. Plus, having the CPHQ credential has opened doors for me and allowed me to advance my career. The CPHQ continues to be my professional beacon for improvement.

Don’t just think about getting the CPHQ, go for it! The CPHQ demonstrates to your employer, organizational leaders, and team that you have the specific healthcare quality skill set and knowledge that can make a difference in improving outcomes across the care continuum. If you have questions about the certification, I recommend the following:

  • Watch NAHQ’s CPHQ Info Session

  • Review the CPHQ FAQs on the NAHQ website

  • Talk with someone you know who has the CPHQ

The CPHQ is the gold standard and a certification that has stood the test of time. You’ll find more than 11,000 active CPHQs around the world. And, the momentum is strong. In fact, the CPHQ has experienced 50% growth in the last four years.

The healthcare environment is changing – what has stayed the same is the need for quality, and a certification to prove it. I look forward to welcoming you to the CPHQ ranks very soon!

Carole Pulaski, MSA BSN CPHQ NAHQ President

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