Strategy Submission

1. Conduct assessments appropriate for care of patient in an organized and systematic manner. 2. Assess and treat pain and suffering in light of patient values, preferences, and expressed needs 3. Value and uphold shared decision-making with empowered patients and families 4. Make clinical judgments, decisions and recommendations that are evidence-based. 5. Demonstrate knowledge of legal and ethical obligations related to patient-centered care. QSEN Graduate Patient Centered Care Competency Knowledge Analyze multiple dimensions of patient-centered care: • patient/family/community preferences, values • coordination and integration of care • information, communication, and education • physical comfort and emotional support • involvement of family and friends • transition and continuity Skills Elicit patient values, preferences, and expressed needs as part of clinical interview, diagnosis, implementation of care plan, and evaluation of care Communicate patient values, preferences, and expressed needs to other members of healthcare team Provide patient-centered care with sensitivity, empathy, and respect for the diversity of human experience Assess and treat pain and suffering in light of patient values, preferences, and expressed needs Attitude Value seeing health care situations ‘through patients’ eyes’ Respect and encourage individual expression of patient values, preferences, and expressed needs Value the patient’s expertise with own health and symptoms Honor learning opportunities with patients who represent all aspects of human diversity Willingly support patient-centered care for individuals whose values differ from own Seek to understand one’s personally held values and beliefs about the management of pain or suffering